| Check-in | 14:00 |
| Check-out | 12:00 |
| Reservation cancellation | Cancellation possible 24 hours prior to arrival without penalty |
| Accommodation for children. | Check-in at the hotel of minors who have not reached the age of 14 is carried out on the basis of identity documents of their parents (adoptive parents, guardians), accompanying person (s), provided that such accompanying person (s) provide notarized consent of legal representatives (one of them), as well as birth certificates of these minors. Check-in at the hotel of minors who have reached the age of 14, in the absence of legal representatives being near them, is carried out on the basis of identity documents of these minors, provided that the notarized consent of the legal representatives (one of them) is provided. Please note that a child between 0 and 2.99 years of age can be accommodated without a separate bed at no additional cost. Accommodation of a child from 3 to 12 years old in the same room with a parent (s)/accompanying person (s) without providing a separate bed is 50% of the cost of the main bed in the room. |
| Pets | Please note that pets are allowed on request and must be requested no later than 3 days prior to arrival. It is necessary to bring a mat for the pet, dishes for feeding. When staying with a pet, an additional daily cleaning fee is charged for the entire stay. Outside of the room on the territory of the hotel, dogs are allowed only in a collar on a leash and in a muzzle. The hotel has the right to refuse accommodation with animals in rooms of Comfort categories/StandardPlus. |
| Accepted credit cards | VISA MASTERCAD UNION PAY |
| The extra bed | An additional separate bed is available upon prior request. Please note that an adult / child (3-12 years old) will be charged for a separate extra bed in the paid room according to the price list |
| The procedure for staying persons who are not registered in the Hotel | Persons not registered in the hotel can stay in the room from 8: 00 to 22: 00 with the consent of the Guest and the receptionist. The presence of persons invited by the Guest in the room after 22 hours is registered as a hotel stay, according to the current price list. |
| Smoking | Smoking is prohibited in the entire hotel. If there are traces of smoking in the room (cigarette butts, the smell of tobacco smoke), the Guest is obliged to pay for additional cleaning of the room for each day of stay in the Hotel. |
| Video surveillance | In order to ensure security in public areas of the Hotel (in the halls, elevators, floor corridors, office premises, in the surrounding area), video surveillance is conducted. |
